Shipping

Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. We offer customers free USA and International Shipping with tracking.

What are your shipping and processing times?

Standard Shipping Times:

USA and Canada: 6-20 days

Australia, NZ & Oceania: 8-20 days

Europe & UK: 8-20 days

Latin America: 9-26 days

Other countries: 11-30 days

Processing Times:

Orders can sometimes take 2-4 days to process after placing the order before shipping out.

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, it's okay. Contact us and we'll fix it!

If you need more detailed information, please send us an email at support@kenkoback.com and we'll help you out!

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!

Customs Charges

International orders may incur additional tax and/or customs charges when they arrive to your location. It is your responsibility to pay any additional tax or customs charges. We advise that you check with your local authorities to see if any import charges may apply before you place an order.