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At Kenko Back™, we exist for our customers who are the lifeblood of our business. Our #1 priority is the happiness and satisfaction of our customers and this means that we stand by our product 100%.
To prove how much confidence we have in our products and the value they provide to you, we are offering a 30-day money back guarantee that begins only when you receive the product.
All you have to do is send us an email at support@kenkoback.com within 30 days of the purchase date and we will refund the item for the full amount of purchase. The items will need to be returned to us in order for us to process a refund.
Once the item is received, we will process the refund immediately and it will appear in your chosen payment method within 5-7 days.