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RETURNS & GUARANTEE
We have a risk free 30 day guarantee!
If you don't have a great experience with your Kenko Back™, we will do whatever it takes to make sure you're satisfied with your purchase.
How do I return something?
We offer returns for product that are either defective or damaged during shipping.
Our Returns Policy time-frame is 30 days from when an order arrives at your address. The buyer is responsible for returning the product/s to us for assessment, repair or exchange.
Please feel free to contact us about returns at support@kenkoback.com
If you are unsatisfied with your order - please contact our support and we will do our best to help you out!
Under the ACCC law, you are not entitled to a refund, credit or exchange if consumers change their mind for any reason or damage the goods.